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Mass message clients in client portal

It would be nice to be able to send out a confidential group communication blast to patients via the messaging portal. For example, letting everyone know if the office is closing due to weather. Right now I have to email or message each individual...
Guest almost 6 years ago in Messaging & Notifications 0 Already exists

Have a section in the progress note for "Individuals present."

We are required to record all individuals present at the time of the session. Sometimes counselors can forget to record who was present in the body of the progress note. It would be great to have a free text box under "Provider" or somewhere in th...
Guest almost 6 years ago in Notes & Cases 0 Already exists

Search by active cases vs closed cases vs archived

We need a way for therapists to filter client lists by active, closed, or archived. In the past we have had to remove a therapist from the client's list of assigned staff because even though the therapist closes the case, they show up on their l...
Guest almost 6 years ago in Clients & Groups 0 Already exists

scheduling during free trial

It would be very nice if a clinician could access all the features in the subscription during the free trial. How can a person know if this is going to work if they cannot actually use the client portal features? I am specifically wanting to be ab...
Guest almost 6 years ago in Calendar & Scheduling 0 Already exists

Visual notice of cancellation within calendar view

It would be nice if there was a visual indication of a canceled appointment in calendar view within Theranest web version. Currently, cancelled appointments still show as current and notes are not visible without clicking on the appointment. A lin...
Guest almost 6 years ago in Calendar & Scheduling 0 Already exists

Text message appointment reminder

No description provided
Guest almost 6 years ago in Calendar & Scheduling 0 Already exists

Run report to show services that are not billed

Currently there is a "Missing Progress Notes" report I can run to see what needs to be completed on that end. Could we add a "Missing Billing/Invoice" report that allows me to quickly see who's billing hasn't been done and get that wrapped up ins...
Guest almost 6 years ago in Reporting 0 Already exists

Set default service types for each of your clients

Can you guys please add a default (per each client in their personal detail info) insurance code? like for example, each session e a set individual rtherapy, or individula therapy and add on
Guest almost 6 years ago in Billing & Payments 0 Already exists

Staff member chat

A way for clinicians in the same practice to chat via theranest
Guest almost 6 years ago in Messaging & Notifications 0 Already exists

calendar view

Ability to set Calendar to default to the preferred view upon opening calendar page.
Guest almost 6 years ago in Calendar & Scheduling 0 Already exists