Ensora Mental Health Ideas Portal
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1. Provider App

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Change defaults when applying a payment

When I apply a payment, change the defaults that appear so that I don't have to change them every time. For example, make the default "insurance" rather than "client" and leave the amount fields blank.
Guest over 4 years ago in Billing & Payments 5 Future consideration

Select forms when using "New Appointment" link

When new clients click the "New Appointment" link, they are able to schedule an appointment, create a portal account, and all intake forms marked as "Default" are automatically sent to their portal account. Allow me to select which forms are sent ...
Guest over 5 years ago in Practice Management & Administration 0 Future consideration

Document if the client owed amount has been sent to collections

Allow me to track client amounts due, days since owing, last contact, etc. This would allow users to efficiently track clients that owe and follow a clear collections path when needed.
Guest about 6 years ago in Billing & Payments 4 Future consideration

Report on telehealth sessions

Allow me to run a report that will show each telehealth session, the participants, when everyone joined, and when the sessions started and ended.
Guest almost 7 years ago in Reporting 5 Future consideration

Show client note on payment alert

When a client makes a payment through the client portal, if they also include a note with the payment then show the note on the payment alert that I receive in TheraNest.
Integrated Therapy Services Office Manager over 5 years ago in Messaging & Notifications 0 Future consideration

Filter Progress Note Signature Report by documents with no signatures

Allow me to filter the Progress Note Signature report to only display progress notes that don't have any signatures attached, so I can more easily filter the documents that haven't been signed by the case worker and provider.
Guest over 2 years ago in Reporting 0 Future consideration

Delete service types

Allow me to delete service types that I made in error and that have never been used on appointments or invoices.
Guest over 4 years ago in Practice Management & Administration 0 Future consideration

Create cancellation status for holidays

Allow me to update an appointment and mark it as canceled due to a holiday to distinguish this type of cancellation from a client cancellation.
Guest about 3 years ago in Calendar & Scheduling 2 Future consideration

Schedule appointments for prospective clients

Allow me to schedule appointments for prospective clients. We don't want to activate them in our account because sometimes they don't show up for their appointment.
Guest almost 4 years ago in Calendar & Scheduling 0 Future consideration

Allow ERA to auto process with posted client payment

When you automate ERA processing, an ERA will not auto process if there is a client payment posted to an invoice. Our practice collects copays and coinsurance at time of service, so the vast majority of our invoices have client payments posted to ...
Carrie Harrison - Office Manager over 1 year ago in Billing & Payments 0 Future consideration