Ensora Mental Health Ideas Portal
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1. Provider App

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Display Appointment Cancellation/No Show Fees in Client Ledger

Display Appointment Cancellation/No Show Fees in Client Ledger to allow Staff to review outstanding fee balances without creating Invoice(s).
Admin RWWC 10 months ago in Billing & Payments 0 Future consideration

Return to the Agenda after creating an invoice or note

If I create an invoice or note from the Agenda, then have TheraNest return me to the Agenda after I save the invoice or note so I can keep creating the invoices and/or notes for that day.
Guest over 2 years ago in Calendar & Scheduling 1 Future consideration

Allow payroll reports for deactivated staff

Allow payroll reports to be run for staff who are deactivated.
Guest almost 5 years ago in Practice Management & Administration 1 Future consideration

Add automatic signature line and ability to highlight and copy text from messages in secure inbox

It is very difficult to write messages in the secure inbox to clients with the editable feature and then the view feature. It would be helpful to have features like an automatic email signature like in Gmail. It is also frustrating that when I go ...
Guest almost 5 years ago in Messaging & Notifications 0 Future consideration

Show line breaks in custom forms

The text fields in custom forms do not recognize line breaks. This means that the text is in one big paragraph. It looks very unprofessional, and I cannot use it for reports. When I enter the information and click enter, it appears as though there...
Guest about 5 years ago in Notes & Cases 0 Future consideration

Recognize Client Payment has Already been received when using "Process Payment Adjustment"

It would be nice if the "Process Payment Adjustment" option would recognize that a client payment has already been received and not try to automatically shift the copay amount to the client specified by the PR-3 adjustment.
Guest over 2 years ago in Billing & Payments 0 Future consideration

Create refunds for non-credit card payments

Allow me to mark a cash, check, etc. payment as refunded in TheraNest rather than just applying a credit to a client's ledger.
Guest over 2 years ago in Billing & Payments 2 Future consideration

Edit invoices dated prior to 2021

Allow me to edit invoices that are dated prior to 2021.
Guest over 3 years ago in Billing & Payments 0 Future consideration

Hide therapist's signed date from progress note

Allow me the option to hide the date I signed the progress note.
Guest about 5 years ago in Notes & Cases 0 Future consideration

Organize clients lists

Allow me to organize active and archived clients into groups, folders, or with tags. We offer different services and I'd love to be able to pull up a list of clients who receive a certain service.
Guest about 4 years ago in Clients & Groups 3 Future consideration