Ensora Mental Health Ideas Portal
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THN Telehealth

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Record telehealth sessions for later review

It would be great if we could record sessions and have transcriptions of sessions automatically produced if the client consents. This would be especially helpful for any student intern trainees using the platform.
Guest about 1 month ago in Conducting Telehealth Sessions 0 Future consideration

Allow custom backgrounds to be used for future telehealth sessions

Allow my custom background to be used for future sessions so I don't have to upload it each time.
Guest 2 months ago in Conducting Telehealth Sessions 0 Future consideration

Share computer audio during Telehealth screen sharing

When sharing my screen during a Telehealth session, allow me to share the audio as well. Sometimes I share YouTube videos during my sessions.
Guest about 5 years ago in Conducting Telehealth Sessions 28 Future consideration

Allow custom backgrounds to remain for future sessions

Allow our custom backgrounds to persist for future sessions.
Guest 2 months ago in Telehealth Appointments 0 Future consideration

Allow telehealth clients to indicate their location

Before a client joins a telehealth session, have them indicate their location and make that visible to me as a provider. For safety plan purposes, best practice is that you document where the person is when conducting the session (at their home, d...
Courtney Haight about 2 years ago in Conducting Telehealth Sessions 8 Future consideration
100 VOTE

Add drawing/whiteboard abilities in Telehealth sessions

Allow both provider and client to annotate on each others video or shared screen like a whiteboard. Include drawing tools like pens (with colors and thicknesses), lines (different types), shapes (arrows, rectangles etc) and text annotations.
Guest over 6 years ago in Conducting Telehealth Sessions 18 Future consideration

Allow group telehealth sessions with non-client attendees

It would be beneficial to be able to have multiple family members (e.g., teenager and parent) join the telehealth session from multiple devices (e.g., teen in one room, parent in another). I paid for the group telehealth option thinking that it wo...
Guest about 5 years ago in Conducting Telehealth Sessions 8 Future consideration

Shared mouse control in telehealth

For therapists such as Speech, Occupational Therapy screen sharing needs to be interactive. Addition of shared mouse control options during screen sharing as well as annotation tools - e.g. draw, stamp, highlight, etc. would be a huge asset. These...
Guest about 5 years ago in Conducting Telehealth Sessions 5 Future consideration

Add ability to reschedule telehealth appointments

It would be helpful to be able to Reschedule a Telehealth session if a client asks for a different day or time. At present it seems that you can only cancel or move the appointment but I like to track rescheduling of appointments too.
Guest about 5 years ago in Telehealth Appointments 4 Future consideration

Conduct telehealth sessions between staff members

Allow me to use the telehealth feature to meet with staff members in different locations.
Guest over 6 years ago in Conducting Telehealth Sessions 8 Future consideration