Ensora Mental Health Ideas Portal
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Billing & Payments

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Remind me which clients want superbills

Remind me which clients want superbills because I have some that want them and some that don't and it would be easier if I was reminded of these clients or they were designated somehow.
Greta Pankratz over 4 years ago in Billing & Payments 1 Future consideration

Standard statement footnote

Allow me to create a statement footnote that is automatically included on all statements so I don't have to retype the same thing every time.
Guest about 4 years ago in Billing & Payments 4 Future consideration

Hold client communication until resume of business hours

Many transactions related to payments, statements, collections, etc. occur after business hours. Allow us to create the invoice or payment link, but if made after 7 pm, queue up the email as a delay and send it out at 8 am the next morning.
Cindy Hooper 8 months ago in Billing & Payments 0 Future consideration

Receive alert of rejected claim

As a biller, allow me to receive an in-app alert if a claim has been rejected.
Guest over 1 year ago in Billing & Payments 1 Future consideration

Provide more plan information when running eligibility checks

When running eligibility checks, the returned information should provide more information about the client's plan such as the deductible amount, copay, etc.
Guest over 2 years ago in Billing & Payments 2 Future consideration

Add appointment status to statement-level superbills

Allow me to include the appointment status when creating superbill-level details on a printed statement. We charge our clients if they cancel late or no-show. We also provide them with monthly superbills to submit to insurance and it could look li...
Anna Morgan almost 5 years ago in Billing & Payments 4 Future consideration

Send progress note with claim

When sending the claim to the payer, allow me to include the progress note.
Guest over 3 years ago in Billing & Payments 2 Future consideration

Calculate client's coinsurance rate

Allow me to put in a client's coinsurance and the rate and have it auto-calculate.
Guest over 1 year ago in Billing & Payments 2 Future consideration

Mark multiple invoice adjustments paid and enter automatic write-offs at the same time.

Add the ability to mark multiple invoice adjustments as paid all at the same time AND have them enter automatic write-offs on the invoice when they are marked paid.
Guest over 6 years ago in Billing & Payments 2 Future consideration

Select email address when sending superbill

If I see a patient (child) but send their superbill via email to another person (parent), I would like to have email addresses for both in my database. When I go to email superbill, it would help if I could pick which email address from a drop-dow...
Guest over 10 years ago in Billing & Payments 3 Future consideration