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Billing & Payments

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Choose credit card processor

Allow me to choose which credit card processor to use in my TheraNest account rather than just having one option.
Guest over 2 years ago in Billing & Payments 0 Future consideration

Bill using UB-04 claim form

It would be very beneficial to us if Theranest could support the UB-04 claim form format, as we are licensed as an outpatient d/a facility, and must file on an institutional claim form for some of our payers.
Guest over 5 years ago in Billing & Payments 6 Future consideration

Clear or Hide Batch Payment Errors

When processing Batch Payments, add the ability to clear or hide batch payment errors that have been previously addressed to accurately display the remaining errors.
Guest 6 months ago in Billing & Payments 0 Future consideration

Add Medicaid ID field to client's insurance

When adding a payer for a client create a new field to enter the Medicaid ID or Medicare MBI number as this is a different number outside of the Plan ID or Group ID.
Guest about 2 years ago in Billing & Payments 1 Future consideration

Create new claim tab after paid/processed

Create a new claim tab after the Paid/Processed tab that I can move claims into manually once I've verified that they've actually been paid.
Guest over 1 year ago in Billing & Payments 1 Future consideration

Indicate if no credit card is on file

When accepting payment and selecting Credit/Debit Card, indicate if there is no credit card on file. We've had therapists accidentally select this thinking they are charging the client's credit card and then we have a discrepancy with the credit c...
Guest almost 3 years ago in Billing & Payments 1 Future consideration

Fill box 14 for Medicare claims

Allow me to edit the claim or have TheraNest pull over information so box 14 is filled out.
Guest almost 3 years ago in Billing & Payments 2 Future consideration

Process payment and write off balance for multiple adjustment types

When processing an ERA, allow me to process the payment and write off the balance if there are multiple adjustment types.
Guest over 1 year ago in Billing & Payments 0 Future consideration

Create refunds for non-credit card payments

Allow me to mark a cash, check, etc. payment as refunded in TheraNest rather than just applying a credit to a client's ledger.
Guest over 1 year ago in Billing & Payments 2 Future consideration

Make billing note box larger

It would be great if the Billing Notes box on the Bill To and Insurance info tab and the client's ledger would be as large as the text within it - instead of having to drag the box to make it large enough to see the contents
Guest about 6 years ago in Billing & Payments 3 Future consideration