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Billing & Payments

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Edit invoices dated prior to 2021

Allow me to edit invoices that are dated prior to 2021.
Guest over 2 years ago in Billing & Payments 0 Future consideration

Populate co-insurance and deductible info in the invoice

make the deductible and co-insurance actively populated into invoices and managed automatically, rather than having to manually enter the correct Patient Responsibility (whether deductible or co-insurance amount) and have to back track when deduct...
Kara Marshall almost 4 years ago in Billing & Payments 1 Future consideration

Add count on rejected claim tab

When a claim is rejected or denied it would be helpful if there could be a little notification/number count on that tab so we don't forget to check it.
Guest over 4 years ago in Billing & Payments 2 Future consideration

Indicate if clients are out of network

Allow me to indicate if the client is in-network, out-of-network, or paying out of pocket.
Guest over 1 year ago in Billing & Payments 1 Future consideration

Choose how often billing automation features run

Allow me to choose how often the billing automation features run. Currently they run every night, and we'd like for them to run more frequently so we can get claims out the door faster.
Starlain Saldana 8 months ago in Billing & Payments 1 Future consideration

Show original reference number on rejected claim tab

When viewing the Rejected/Denied claim tab, allow me to view the original reference number.
Guest about 2 years ago in Billing & Payments 2 Future consideration

Remove reply-to email when sending invoices and statements

Remove my email address as the sender when I email a superbill or statement to the client. The sending email is a "do-not-reply", but it lists my name and email address as the "reply-to" email so clients reply to me.
Cindy Hooper almost 5 years ago in Billing & Payments 0 Future consideration

Send a copy of a client's statement to other staff members

When sending a statement to a client, allow me to send a copy to any staff member that's assigned to the client.
Guest over 1 year ago in Billing & Payments 0 Future consideration

Send portal login link with 1-time payment link

If I send a 1-time payment link to a client, have the patient portal also linked in the email that they receive so if the link expires they have the link to the portal to log in and pay.
Guest almost 3 years ago in Billing & Payments 1 Future consideration

Set order of CPT codes on claims

Allow me to set the order for how the CPT codes should be displayed on claims.
Guest about 2 years ago in Billing & Payments 0 Future consideration