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Billing & Payments

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Allow ERA to auto process with posted client payment

When you automate ERA processing, an ERA will not auto process if there is a client payment posted to an invoice. Our practice collects copays and coinsurance at time of service, so the vast majority of our invoices have client payments posted to ...
Guest 9 months ago in Billing & Payments 0 Future consideration

Alert me when a credit card is declined

Send me an in-app alert when a client's credit card is declined or have the alert appear on the client's ledger so I can make sure to update the information as I'm working in the client's profile.
Guest about 2 years ago in Billing & Payments 0 Future consideration

Patient collections

Allow me to track client amounts due, days since owing, last contact, etc. This would allow users to efficiently track clients that owe and follow a clear collections path when needed.
Guest over 5 years ago in Billing & Payments 4 Future consideration

Automatically add late fee to unpaid invoices

Allow me to automatically add a late fee to invoices that haven't been paid in a certain number of days.
Guest 9 months ago in Billing & Payments 1 Future consideration

Batch payments for insurance credit cards

Allow me to run batch payments for insurance credit cards.
Guest 9 months ago in Billing & Payments 1 Future consideration

Default "Accept Assignment" toggle to yes

Automatically turn on the toggle for "Accept Assignment" on "Bill To & Insurance Info" page.
Guest about 6 years ago in Billing & Payments 1 Future consideration

Send invoices and statements via text message

Allow me to send invoices and statements to my clients via text message because my clients read their texts more than they read their emails.
Guest about 3 years ago in Billing & Payments 2 Future consideration

Create service types with modifiers per payer

Allow me to specify what modifiers each payer requires for specific service types so I don't have to create a separate service type for each payer.
Guest almost 5 years ago in Billing & Payments 1 Future consideration

Allow Copy and Paste of 1-time Payment Link

Some of our clients payments are managed by a parent. It would be helpful to be able to copy the 1-time Payment link and paste in email to parent.
Guest about 4 years ago in Billing & Payments 0 Future consideration

Delete invoice when viewing

If I'm viewing an invoice, allow me to delete the invoice from that view rather than going back to the ledger.
Guest over 2 years ago in Billing & Payments 2 Future consideration