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Messaging & Notifications

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Add an option to send appointment reminders 4 days ahead

Allow me to send appointment reminders 4 days prior to the appointment in instances where there is a holiday.
Guest about 4 years ago in Messaging & Notifications 1 Future consideration

Make practice chat alert more prominent

It's difficult to tell I have a message from a colleague using the practice chat because the notification doesn't stand out enough.
Guest about 4 years ago in Messaging & Notifications 0 Future consideration

Communication log of outstanding issues

Allow me to view a log (similar to the Changelog) that shows known issues in TheraNest so I'm better informed of the issues and know they have been reported.
Guest over 2 years ago in Messaging & Notifications 0 Future consideration

Alert for new secure message

Alert me or notify me if I have a new secure message from a client because it's easy to miss the number on the icon.
Guest over 2 years ago in Messaging & Notifications 1 Future consideration

Add GIFs to Practice Chat

Allow me to add GIFs to my practice chat messages.
Guest over 5 years ago in Messaging & Notifications 0 Future consideration

Sort secure messages

Allow me to sort the secure messages so I can see them from oldest to newest.
Guest over 2 years ago in Messaging & Notifications 0 Future consideration

Have enter key insert sentence and paragraph breaks into secure messages

When I compose a secure message, the enter key doesn't actually enter a break. If I hit the enter key once to start a new line after I send the message the new line doesn't appear. All my text runs together.
Guest about 3 years ago in Messaging & Notifications 0 Future consideration

Notify me when someone has viewed my case

Allow me to receive a notification if someone views a case that is assigned to me. Sometimes I notice things get changed and I'd like to know who to follow up with about those changes.
Guest almost 4 years ago in Messaging & Notifications 0 Future consideration

Change inputs for cancelling/confirming an appointment reminder

Sometimes our clients get confused when having to press 1 or 2 to confirm/cancel an appointment and they sometimes press the wrong one. It would be great to have an option to change Y for confirm and N to cancel.
Guest 3 months ago in Messaging & Notifications 0 Future consideration

Allow text messages to be sent via Client Reminder Log without subscribing to Text Reminders

Allow Users to send text messages to Clients via the Client Reminder Log without Organization Text Reminders being enabled.
Guest 3 months ago in Clients & Groups / Messaging & Notifications 0 Future consideration