Have enter key insert sentence and paragraph breaks into secure messages
When I compose a secure message, the enter key doesn't actually enter a break. If I hit the enter key once to start a new line after I send the message the new line doesn't appear. All my text runs together.
Allow me to receive a notification if someone views a case that is assigned to me. Sometimes I notice things get changed and I'd like to know who to follow up with about those changes.
Change inputs for cancelling/confirming an appointment reminder
Sometimes our clients get confused when having to press 1 or 2 to confirm/cancel an appointment and they sometimes press the wrong one. It would be great to have an option to change Y for confirm and N to cancel.
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Future consideration
