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Assign supervisor by payer

Under a client's payer, allow me to include a rendering provider and supervising provider and have the invoice default to the supervising provider.
Rachael Eichhorn over 4 years ago in Billing & Payments 0 Future consideration

Create an encounter form that I can send to clients on the portal

Allow me to create an encounter form that pulls in appointment information so clients that I see for telehealth can sign the form.
Guest about 2 years ago in Clients & Groups 1 Future consideration

View CMS 1500 form for all claims regardless of state

Allow me to view the CMS 1500 claim form for all claims, regardless of what claim tab it's in. When a claim has been denied I need to see the claim as it was submitted to be able to identify the error.
Guest about 2 years ago in Billing & Payments 1 Future consideration

Ability to apply refunds to current date instead of date of service

Allow me to apply a refund for the current date rather than the date the card was initially run to keep our accounting accurate.
Guest over 4 years ago in Billing & Payments 0 Future consideration

Reword undo appointment confirmation email

When a client requests an appointment online and I accidentally accept or decline it and then undo it, the "undo" email is confusing because clients don't realize the appointment is still unconfirmed and they need to wait for a follow-up.
Guest about 2 years ago in Messaging 1 Future consideration

One section for all email functions

Allow me to access and edit all of my email correspondence in one area of TheraNest.
Guest over 4 years ago in Practice Management & Administration 0 Future consideration

Allow multilpe email addresses on file for staff members

Allow me to have more than one email address on file for a staff member.
Guest over 4 years ago in Practice Management & Administration 0 Future consideration

Unassign staff from client but not group

When a client is no longer attending a group, allow me to unassign a staff member from that client without unassigning them from the group.
Guest over 2 years ago in Clients & Groups 0 Future consideration

Select payer when ERA comes in

Allow me to select the payer when the ERA comes it so I can match it to the right one because sometimes it gets matched to an inactive payer with the same name.
Guest over 2 years ago in Billing & Payments 0 Future consideration

Communication log of outstanding issues

Allow me to view a log (similar to the Changelog) that shows known issues in TheraNest so I'm better informed of the issues and know they have been reported.
Guest over 2 years ago in Messaging & Notifications 0 Future consideration