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Feedback Informed Care (FIC)

Allow my clients to complete FIC modules that I can report on to track progress.
Guest over 2 years ago in Clients & Groups 1 Future consideration

Make statements more visually appealing

Make the statements more visually appealing. Right now they are very grey and bland.
Guest about 5 years ago in Billing & Payments 2 Future consideration

Add GIFs to Practice Chat

Allow me to add GIFs to my practice chat messages.
Guest over 5 years ago in Messaging & Notifications 0 Future consideration

Allow edits to unsigned addendums

When I enter an addendum in the Initial Assessment & diagnosis section, allow me to edit it after I've saved it if I haven't signed it yet.
Guest over 5 years ago in Notes & Cases 1 Future consideration

Remove Insurance Virtual Credit Card Payments from Client's Portal

Please removed the Virtual Insurance Credit Cards from the Client's Portal Payment History. It is confusing clients thinking their cards are being charged a large amount.
Guest over 2 years ago in Client Portal Payments 0 Future consideration

Sort secure messages

Allow me to sort the secure messages so I can see them from oldest to newest.
Guest over 2 years ago in Messaging & Notifications 0 Future consideration

Blocklist a client

Create an ability to flag a client, a name, an email and other contact information on Theranest. So if we know we have an issue client or possible client, they cannot be added to theranest or it pops up an alert that they have been flagged or bloc...
Guest over 2 years ago in Clients & Groups 0 Future consideration

Add field for Remaining Out of Pocket Max

Under a client's Bill To & Insurance information, allow me to notate the remaining amount for the client's Out of Pocket Max, similar to how I can notate the remaining Deductible.
Guest over 5 years ago in Clients & Groups 1 Future consideration

Include policy number on invoice aging report

Include the policy number on the invoice aging report so I can easily call payers to inquire about the balance without navigating away from the report.
Guest almost 3 years ago in Reporting 0 Future consideration

Add staff member who made status change to the No Show Appointments report

When running the No Show Appointments report, allow me to view the staff member who changed the status of the appointment, similar to how it's displayed in the Canceled & Rescheduled Appointments report.
Andrea Mills over 5 years ago in Reporting 0 Future consideration