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Include organization information in email sent to clients when secure message is received

I just saw what an email message looks like to alert a client that they have a secure message. It does look like it could be spam. The email notification should indicate the agency it is from or the therapist's name like the email does for creatin...
Guest over 5 years ago in Messaging & Notifications 3 Completed

allow for spacing and new paragraphs in client notes when printed

would separate dx issues and interventions for clarity
Guest almost 11 years ago in Notes & Cases 1 Completed

Add column for Client ID to all Claims grids

Add column for Client ID to all Claims grids
Guest over 5 years ago in Billing & Payments 1 Completed

Change signature language in Client Portal to include and/or minor.

We've had some facilities voice their concerns about whose names appear under the "Client Signature" sections. Normally, this isn't a problem when a client--who is over 18--signs it as their name corresponds with the signature. However, when the c...
Guest over 5 years ago in Intake Forms 1 Completed

Add organization phone number to printed client statements

I want my org phone number printed on client statements, so that my clients can call directly with any questions. This will speed up collections time and avoid client confusion.
Guest over 5 years ago in Billing & Payments 0 Completed

Differentiate active vs. archived service types in calendar filter

When viewing the calendar and applying the Service Types Filter, distinguish between which service types are active and which ones are archived.
Guest over 4 years ago in Calendar & Scheduling 2 Completed

Rendering NPI on Superbill

The rendering NPI # should show up on the Superbill in addition or instead of the clinician's Lic #. Insurance cos seem to only be concerned with Tax ID and NPI #'s. I know that the rendering NPI was added to the statements, but adding them to the...
Guest over 5 years ago in Billing & Payments 2 Completed

Disable Billing and Insurance on the Client Portal

It would be nice to be able to disable the Insurance & Billing link that the clients see when they are in the portal. I think it's confusing for my clients since I only take one insurance.
Guest about 7 years ago in Client & Billing Details 2 Completed

Add "today" button to calendar

Add a "today" button to the calendar so when I'm viewing a different week or day it can bring me right back to the current week or day.
Guest almost 3 years ago in Calendar & Scheduling 1 Completed

Add ACEs Questionnaire as an intake form

Add the ACEs Questionnaire as an intake form so I don't have to recreate it in TheraNest.
Guest over 4 years ago in Notes & Cases 0 Completed