Ensora Mental Health Ideas Portal
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PINNED Show group note status on the group's appointment history
When viewing a group's appointment history, show if a group note has been completed and whether it's signed or unsigned.
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Applied to Deductible

Under submitted claims status it would be nice to have an option to chose "Applied to Deductible" to make it more clear from the ledger what actually took place with a claim that was not rejected or actually paid by the insurance company but was a...
Guest almost 5 years ago in Billing & Payments 1 Future consideration

Add a paid column in the client ledger

There is only a written off and total amount. For our practice it would be helpful to have the Paid amount. The written off is an insurance write off and not what we in actuality took in. I would like a Paid Amount between the Total and written off
Rachael Eichhorn over 7 years ago in Billing & Payments 1 Future consideration

Add sorting & filtering to notes awaiting signature

Allow me to filter and sort by the available columns when viewing the Notes Awaiting Signature page.
Guest almost 2 years ago in Notes & Cases 1 Future consideration

View claim number in claim tabs

Allow me to easily view the claim number in the claim tabs. When I talk to payers they typically refer to claim numbers and it would be easier to find the correct client and claim if I could search by this in TheraNest.
Guest almost 3 years ago in Billing & Payments 2 Future consideration

Customize Grid option to ledger

It would be nice to not need to click on the invoice to get the full details of payments from insurance and client and adjustments. Could we have a customizable grid to control what information we see to prevent extra steps?
Katie Bade over 4 years ago in Billing & Payments 4 Future consideration

Instant or Live Chat with Clients

I do believe that adding live-real time chat to the platform is beneficial. I have had many of my teens ask for this feature. I tried to vote on the other comments; however, I am not able to. The text message works; however, you will have to refre...
Guest over 4 years ago in Clients & Groups 3 Future consideration

Add my organization's website on invoices, superbills, and statements

Allow me to include my organization's website on invoices, superbills, and statements.
Guest almost 2 years ago in Billing & Payments 1 Future consideration

Add place of service to assessments and treatment plans

Allow me to select the place of service on assessments and treatment plans.
Asia G 5 months ago in Notes & Cases 1 Future consideration

Add a place for staff notes in the client's chart

When viewing a client's chart/information, allow me a place to write notes so that I can communicate with my staff about important information related to the client.
Guest over 3 years ago in Clients & Groups 1 Future consideration

Customize first appointment email

Allow me to customize the first appointment email so I can include text about our cancellation policy or invite them to join the client portal.
Guest almost 8 years ago in Messaging & Notifications 1 Future consideration