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Indicate if appointment is a makeup session

Allow me to indicate if an appointment is a makeup session to help us know that clients are making up for canceled or missed appointments.
Guest 11 months ago in Calendar & Scheduling 1 Future consideration

Void & Refund Reporting

We need a way to be able to track voids and refunds - especially when voids end up processing as refunds (as happened to us recently). If they could show on the Credit Card Charges report, that would be great; if not, a separate stand-alone report...
Guest about 4 years ago in Billing & Payments 2 Future consideration

Suspend account more than twice

Allow me to suspend my TheraNest account more than twice.
Guest 6 months ago in Practice Management & Administration 1 Future consideration

Send payments to multiple bank accounts

Ability to have more than one bank account that will receive the payment when accepting credit payments. This can be based on user log in. This is useful when operating under an umbrella company but individual providers are sole proprietorship wi...
Guest about 10 years ago in Billing & Payments 2 Future consideration

Export client records

Allow me to print or download a client's entire record, or records for multiple clients.
Guest about 4 years ago in Clients & Groups 5 Future consideration

Dark mode for telehealth sessions

Allow me to enable a dark mode for telehealth sessions because some of my clients have sensory issues and find it uncomfortable.
Guest almost 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Check claim for telehealth modifier

When I submit a claim for a telehealth session, have the claim scrub return an error if a modifier is not attached so I can correct it.
Guest almost 2 years ago in Billing & Payments 2 Future consideration

Detailed (superbill) receipts

Allow me to include all the required information for insurance reimbursement on the client's payment receipt because it's quicker than generating a superbill.
Guest about 4 years ago in Billing & Payments 0 Future consideration

Report on clients without an upcoming appointment

Allow me to run a report that will show active clients that don't have a future appointment scheduled so that I can contact them about scheduling an appointment.
Guest over 3 years ago in Reporting 4 Future consideration

Remove signature option for clients on progress notes

Allow me to remove the option to allow clients to sign progress notes. We don't want clients signing their notes and we don't want our therapists to accidentally select this option.
Guest 11 months ago in Notes & Cases 1 Future consideration