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Suspend account more than twice

Allow me to suspend my TheraNest account more than twice.
Guest 6 months ago in Practice Management & Administration 1 Future consideration

Prevent starting future telehealth sessions

Only allow telehealth sessions to be started within a certain time frame. We've had providers and clients accidentally start future telehealth sessions.
Guest almost 4 years ago in Calendar & Scheduling 2 Future consideration

Add indicator on the calendar for clients that need a treatment plan review

If a client's treatment plan is up for review, show an indicator on their appointment on the calendar.
Guest almost 2 years ago in Calendar & Scheduling 1 Future consideration

Hide details of event appointments

When I create an event appointment on my calendar, allow me to hide the details of it from other staff members because I don't want them to see details of my personal appointments.
Guest over 2 years ago in Calendar & Scheduling 3 Future consideration

Report on un-collected co-pays

Allow me to run a report that shows any co-pays that haven't been collected.
Guest over 2 years ago in Reporting 1 Future consideration

View deactivated staff name under assigned staff in client list

We would like the ability to see who the client saw, even when the staff has been deactivated. For example: if a client decides to return, we can't tell from the archived client list which staff previously saw the client.
Guest about 4 years ago in Clients & Groups 3 Future consideration

Select payer when creating the claim

Have a drop down option to select which insurance to use at the time of billing. For instances where claims need to be billed to different payers for different services.
Guest over 1 year ago in Billing & Payments 1 Future consideration

Edit date added in prospective clients list

When adding a new client to the prospective clients list allow me to edit the "date added". Sometimes we may not enter them until the next day or we may be transferring over an external list.
Guest over 3 years ago in Clients & Groups 1 Future consideration

Don't open the telehealth session in a new tab

Have a Telehealth session open directly over TheraNest rather than in a new browser tab.
Guest almost 2 years ago in Conducting Telehealth Sessions 0 Future consideration

BCC additional emails when sending payment receipts

If there are multiple email addresses on file to send receipts to when a credit card is charged, don't display all email addresses in the "To" field when the receipt is sent. Sometimes we see children of divorced parents who have contentious relat...
Guest over 1 year ago in Billing & Payments 0 Future consideration