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Ensora Mental Health Ideas Portal
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Pinned ideas

PINNED Show group note status on the group's appointment history
When viewing a group's appointment history, show if a group note has been completed and whether it's signed or unsigned.

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Search insurers when adding an insurer to a client

Allow me to search for insurers when adding an insurer to a client so I don't have to scroll through a long list.
Guest about 1 year ago in Billing & Payments 0 Future consideration

Show client flags in batch payments

Allow me to view client flags in batch payments. We have certain clients that have special circumstances and cannot process their cards. I'd like to exclude these clients when running batch payments.
Guest over 2 years ago in Billing & Payments 1 Future consideration

Update icons on the Client Portal

Can you change the "Billing and Insurance" icon on the client portal? If I'm trying to give clients step by step feedback on how to update that info, I'd literally have to say "Click on the dollar sign".
Guest about 1 year ago in Client Portal Payments 1 Future consideration

Hide canceled and no-show appointments when creating batch statements

Allow me to hide canceled, no-show, and rescheduled appointments from appearing on batch statements. We give superbill-level statements to our clients to submit to insurance and having these appointments on there is causing some confusion with the...
Guest over 2 years ago in Billing & Payments 0 Future consideration

Edit recurring event title

After creating a recurring event on the calendar, allow me to edit the title of the event/series after. Right now I can only edit a single occurrence, but not the name/title of the whole series.
Guest almost 3 years ago in Calendar & Scheduling 1 Future consideration

Disallow input of non-approved items in mental status exam section

Lock the mental status exam fields so that trainees and associates cannot add their own text/non-approved options or items. Same for Risk Assessment section.
Katherine Thomas 7 months ago in Notes & Cases 0 Future consideration

Deductible ERA Functionality

As a biller, it would be more efficient if the 0.00 pays related to the deductible would automatically adjust the client amount due based on the information sent on the ERA.
Guest over 2 years ago in Billing & Payments 3 Future consideration

Mark client messages as unread

After reading a client message allow me to mark it as "unread". I may not have time to respond right away and I want to make sure I don't forget.
Guest about 4 years ago in Messaging & Notifications 12 Future consideration

Disable gender identify fields

Allow me to disable the Gender Identity, Pronouns, and Sexual Orientation fields in TheraNest.
Guest almost 3 years ago in Clients & Groups 1 Future consideration

Allow couples to schedule group appointments through the client portal

Allow a couple or family to schedule a group appointment on the client portal.
Guest about 7 years ago in Appointments & Scheduling 2 Future consideration