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TheraNest Ideas Portal
Status Completed
Categories Billing & Payments
Created by Guest
Created on Apr 8, 2020

Billing Info navigation

In the space to put in my credit card for Theranest charges, it only says,"Billing Info," it does not specifically say, "For Theranest Charges." I am new to the system and it is taking a while to get comfortable with it. I was quickly trying to find how to add a credit card charge for a client I was finishing a session with. I accidentally came across this and put in her credit card and she got charged for my Theranest charges. Please change it to "Billing Info For Theranest Charges.
App Type TheraNest App
  • ADMIN RESPONSE
    Aug 23, 2024
    We're excited to let you know this suggestion has been implemented! We've moved the Billing Info page to now fall under Manage Subscription. We hope this makes it clearer that billing information related to your TheraNest subscription is entered here. We are continuously working to improve TheraNest and we appreciate your feedback on this suggestion! If you have any questions or feedback, feel free to reach out to our support team at support@theranest.com.
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