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Status Completed
Categories Billing & Payments
Created by Guest
Created on Mar 22, 2019

RELATED IDEAS

Better Payer Name Matching in ERAs

I have now set up multiples of the same Payer ID with different names. There is no way I can manually select names for some of the carriers, with over 500 Patients this is not a viable option.
App Type TheraNest App
  • ADMIN RESPONSE
    Aug 23, 2024
    We have updated the Process Claim Payments (ERA) page for TheraNest for users who have signed and agreed to the Terms and Services with Apex clearinghouse. Customers using Apex as their clearinghouse now have an improved workflow for resolving ERA mismatches. Previously, ERA mismatches would have to be resolved one by one. Now, if a mismatch has been resolved for a client and the same client appears elsewhere in the ERA, the correct matching will automatically be applied to the rest of the mismatched instances. To learn more about this release and other billing improvements to ERA processing, check out this video: https://help.theranest.com/en/articles/3525477-video-era-release-november-26th-2019
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  • Guest
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    |     Oct 5, 2019
    Please automatically default the payer to match the name as shown on the ERA vs us having to manually select the payer for each individual claim. Anything to help save time would be much appreciated!