Client payment override does not work if a client has two separate cases under the same client. For instance, if you have one client who sees a therapist for individual therapy at a sliding scale rate, that clinician would input an override amount. However, if that same client then begins family or couples therapy with a different clinician at a different rate (which would be under a different case), the override payment overrides that payment as well. There needs to be some way to differentiate over ride payments by case, not by client.
We really need to be able to group clients into the same group, but they pay different fees. Currently we are having to list two different groups because some participants pay $90 per group and some pay $0 per group, but pay a flat monthly fee. We cannot merely change the default fee because their monthly fee would then ALSO default to $0.00. It would be very helpful if individuals could have up to three different default fees, such as $90 for group, $160 for individual, and $200 for monitoring.