TheraNest Ideas Portal
It would be helpful if you could make changes to a clients account and not have it deny this to happen because "the email is already being used on another account". With the contact network update it has heavily impacted how my organization can make changes to the client details page. Before the contact network update it was allowable that multiple emails were linked to different accounts and now I cannot change any information without the notification denying any save of new or updated information.
| App Type | TheraNest App |
The Contact Network feature allows client contacts to access a client's portal account, where they can complete forms, make payments, and schedule appointments on behalf of the client. This is particularly useful for parents or guardians managing care for minors, or in situations where one individual is responsible for another's care. Additionally, contacts can be added to multiple clients, enabling them to use a single email address to access multiple portal accounts, making it easier to manage care across family members or dependents. Learn more.