Add conditional logic using Client Flags to simplify client intake, examples include:
When a client self-adds to the portal, assign a Client Flag labeled New Client.
When a portal invite with intake forms is sent, assign a Client Flag labeled Waiting on Intake Forms.
When forms are returned, remove the Waiting on Intake Forms and evaluate if Insurance Verification needs to be completed. If no signature on Insurance Verification, assign Client Flag, Verify Insurance.
Once verified, evaluate if a credit card is no file. If no credit card is present, assign Client Flag Missing Payment Method.
There are many tasks required to set up a new client and not all the pieces/parts are ready at the same time. IntakeQ software has a great process that could be modeled.
App Type | TheraNest App |