PLEASE return the ability to add Service Types to EVERY item in the calendar, not just clients. This has been a constant request and was such an unnecessary change that has completely complicated things at our practice and I am confident at other practices as well.
Please add the ability to have service types that allow us to track and report on hours in non-client work (non-billing types). This would be incredibly useful for tracking hours for licensure. Example types needed are Staff Meeting, Supervision, Training, Professional Development, Case Consultation, etc. these would not have a specific client or have a charge.