There are certain CPT codes we don't collect a copay for (e.g., EAP benefits). Have a way for TheraNest to remind me or prevent me (and my staff) for collecting a copay if the client has an appointment with a specific CPT code.
I need a feature that will help me from accidentally charging a copay when a client decides to temporarily use EAP benefits vs their normal coverage. EAP benefits are provided by the employer for the cpt code 99404. This code exempts the client from their copay but I've accidentally charged their copay because the ledger still shows it.
