Rather than paying per provider, offer a group telehealth rate where I pay a certain amount each month for X many therapists. For example, I may pay x-amount for 1-3 therapists, and a different amount for 4-6 therapists, etc.
In order to bill insurances for Telehealth, the code for the location in field is normally 11 - office. However, for Telehealth it needs to be 2 - phone. Changing this on the CMS 1500 requires and printed and faxed form which complicates billing.
