Show who requested an appointment when viewing unconfirmed appointments
Allow me to see who requested the appointment when viewing my unconfirmed appointments. We work with minors often with divorced parents and it would be helpful to know which parent (contact network) created the appointment.
Block unconfirmed appointments on the calendar until confirmed/declined
Automatically block off time on the calendar when a client requests a new appointment until you confirm or deny the request. As it is, multiple clients can request the same time.
Keep appointments in "Upcoming" until end of session
It is very confusing for clients who attempt join a telehealth session via their calendae appointment at 1 minute past the session (or more) to discover they cannot find their appointment listed in the "upcoming appointments" folder.
Show more recurring appointments in the client portal
Allow clients to see more of their upcoming sessions in the Client Portal so they can plan appropriately for vacations without having to contact the organization.
Allow clients to select from a list of available appointment times rather than selecting from the calendar
I would prefer having new and existing clients pick from a list of available start times (chosen by the therapist) rather than using the calendar. With some therapists having both top of the hour (1:00) and half hour start times (1:30) this makes ...
When updating an appointment's status, do not require a reason to be selected. This is especially applicable to No Show appointments, as a reason for the no show is often not available.
Allow me to select the Telehealth forum without subscribing to Telehealth when creating availability
As a therapist, allow me to select the Telehealth forum when creating an availability block even though I don't subscribe to Telehealth so it's easier for my clients when requesting Telehealth appointments on the Client Portal.
Set how far out clients can book appointments on the portal
Allow me to set how far out clients can book appointments on the client portal. Right now they can schedule 2 months out, but I may only want them to schedule one month out.