Skip to Main Content
TheraNest Ideas Portal
Status Future consideration
Created by Guest
Created on Oct 3, 2023

Allow me to select the Telehealth forum without subscribing to Telehealth when creating availability

As a therapist, allow me to select the Telehealth forum when creating an availability block even though I don't subscribe to Telehealth so it's easier for my clients when requesting Telehealth appointments on the Client Portal.
App Type TheraNest Client Portal
  • Attach files
      Drop here to upload
    • Mia Perlman
      Reply
      |
      Dec 2, 2024

      Since telehealth is now an option for appointments without a telehealth subscription, it should also be an option to set for my availability!

    • Guest
      Reply
      |
      Aug 2, 2024
      I use doxy for telehealth with clients, as it's free and gave me less issues than TheraNest's telehealth platform. It would be great if there were a way to mark appointments as telehealth, even if I don't subscribe to your telehealth services. Especially given the text reminder feature, where I am unable to specify in the text reminder if it's telehealth since I'm not subscribed to the service through TheraNest.
    • Guest
      Reply
      |
      Jan 3, 2024
      All of our appointments are virtual and the only option in the Client Portal is In Person since we do not use TheraNest's virtual system. Please add an option for Virtual. It confuses clients and creates more work for us. If this can't be fixed then we may need to move to an online scheduling system that better meets our needs. It is giving "manipulative" and not customer friendly.
    • Guest
      Reply
      |
      Nov 3, 2023
      It would be helpful to be able to use advanced availability to set telehealth availability for customers that don't subscribe to the telehealth platform. I see clients in person on Monday through Wendesday, and am telehealth only on Thursday. Every time someone schedules an in person appointment on a Thursday I have to decline it and explain that I'm only available for telehealth appointments on Thursdays. I use a third party platform because it's included in a subscription for another service so it would be redundant for me to pay for teleheath service through theranest as well.
    • Guest
      Reply
      |
      Nov 3, 2023
      I would like to try out the Advanced Scheduling features to indicate availability for telehealth and in-person sessions, but it won't allow me block out times for telehealth to unless I subscribe to Theranest video platform. I use a different platform for video sessions.
    • Guest
      Reply
      |
      Oct 11, 2023
      In Advanced Availability, I would like to be able to specify whether an appointment can be in person or telehealth without having the subscription.