Ensora Mental Health Ideas Portal
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Billing & Payments

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Filter by one or more appointment statuses under batch invoicing

Allow me to show/hide invoices that are linked to no-shows, rescheduled, and canceled appointments when using the batch invoicing feature. I may want to hide them all or only hide cancellations.
Guest almost 3 years ago in Billing & Payments 3 Future consideration

Customize template for emailed invoices

Allow me to create an email template for the invoices and superbills that are sent to clients.
Guest over 5 years ago in Billing & Payments 8 Future consideration

Receive alert of rejected claim

As a biller, allow me to receive an in-app alert if a claim has been rejected.
Guest almost 2 years ago in Billing & Payments 1 Future consideration

Automatically mark submitted claims to paid claims w/o us lowering the amount we bill the insurance.

Please try to automatically mark the submitted claims as paid, when the ERAs are downloaded in Theranest. We have to manually update these claims a few times on different pages so that they will show up as paid. I know that if we bill the amount ...
Guest over 7 years ago in Billing & Payments 0 Future consideration

Add ability to invoice half and quarter unit increments

For service codes we really need to have unit increments starting at .25. We could then then chose "bill .5 units" each time this service is performed. We need this for .5u .25u .75u 1u all the way to 2u's. I hope this happens soon! Thank you!!
Guest about 9 years ago in Billing & Payments 7 Future consideration

Allow option for gross deposits

Gross deposits has been taken away, but I'd like to have this option available. I prefer one deposit that shows my income, and then a withdrawal to show my expenses.
Guest over 4 years ago in Billing & Payments 0 Future consideration

add area for insurance adjusted rate

when recording payments from insurance companies, the eob includes their adjusted (less paid) amount. this should not be recorded as a write off but an insurance adjustment. write off is a debt expected but not paid. Add a link next to write-off t...
Guest about 10 years ago in Billing & Payments 1 Future consideration

Calculate client's coinsurance rate

Allow me to put in a client's coinsurance and the rate and have it auto-calculate.
Guest almost 2 years ago in Billing & Payments 2 Future consideration

Add a paid column in the client ledger

There is only a written off and total amount. For our practice it would be helpful to have the Paid amount. The written off is an insurance write off and not what we in actuality took in. I would like a Paid Amount between the Total and written off
Rachael Eichhorn over 7 years ago in Billing & Payments 1 Future consideration

Assign supervisory billing at the staff level

Rather than going into each client and setting the default rendering provider allow me to assign it at the staff level, so all that staff member's invoices bill as their supervisor.
Guest over 2 years ago in Billing & Payments 3 Future consideration