Ensora Mental Health Ideas Portal
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Billing & Payments

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View claim number in claim tabs

Allow me to easily view the claim number in the claim tabs. When I talk to payers they typically refer to claim numbers and it would be easier to find the correct client and claim if I could search by this in TheraNest.
Guest almost 3 years ago in Billing & Payments 2 Future consideration

Applied to Deductible

Under submitted claims status it would be nice to have an option to chose "Applied to Deductible" to make it more clear from the ledger what actually took place with a claim that was not rejected or actually paid by the insurance company but was a...
Guest almost 5 years ago in Billing & Payments 1 Future consideration

add area for insurance adjusted rate

when recording payments from insurance companies, the eob includes their adjusted (less paid) amount. this should not be recorded as a write off but an insurance adjustment. write off is a debt expected but not paid. Add a link next to write-off t...
Guest almost 10 years ago in Billing & Payments 1 Future consideration

Add a paid column in the client ledger

There is only a written off and total amount. For our practice it would be helpful to have the Paid amount. The written off is an insurance write off and not what we in actuality took in. I would like a Paid Amount between the Total and written off
Rachael Eichhorn over 7 years ago in Billing & Payments 1 Future consideration

Add my organization's website on invoices, superbills, and statements

Allow me to include my organization's website on invoices, superbills, and statements.
Guest almost 2 years ago in Billing & Payments 1 Future consideration

Customize Grid option to ledger

It would be nice to not need to click on the invoice to get the full details of payments from insurance and client and adjustments. Could we have a customizable grid to control what information we see to prevent extra steps?
Katie Bade over 4 years ago in Billing & Payments 4 Future consideration

Filter by one or more appointment statuses under batch invoicing

Allow me to show/hide invoices that are linked to no-shows, rescheduled, and canceled appointments when using the batch invoicing feature. I may want to hide them all or only hide cancellations.
Guest over 2 years ago in Billing & Payments 3 Future consideration

View claim history from ledger

When viewing the client's ledger, allow me to view the history of claim so I don't have to go to the claim tabs and find it.
Guest almost 5 years ago in Billing & Payments 1 Future consideration

Add ability to invoice half and quarter unit increments

For service codes we really need to have unit increments starting at .25. We could then then chose "bill .5 units" each time this service is performed. We need this for .5u .25u .75u 1u all the way to 2u's. I hope this happens soon! Thank you!!
Guest about 9 years ago in Billing & Payments 7 Future consideration

Search for check number in claim tabs

Allow me to search for a check number when working in the Process Claim Payments tab or Paid/Processed tab so it's easier to find the payment I'm looking for.
Guest about 3 years ago in Billing & Payments 5 Future consideration