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Billing & Payments

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Notate claims that have been auto-processed

Notate which claims have been auto-processed so I can double-check to make sure the funds were received.
Guest over 2 years ago in Billing & Payments 1 Future consideration

Stay on invoice after applying a write-off

Allow me to stay on the invoice after applying a write-off.
Guest over 2 years ago in Billing & Payments 1 Future consideration

Don't add copay to non-CPT codes

If I add a non-CPT code to a client's invoice, the copay is applied and then I have to manually adjust it so the full amount goes to the client.
Guest over 1 year ago in Billing & Payments 1 Future consideration

Delete authorizations

Allow me to delete a client's authorization regardless of it's status.
Guest over 1 year ago in Billing & Payments 0 Future consideration

Client Portal Payment History when 'Allow to pay through Portal' is NOT enabled

As of now, you cannot see ANY Payment History if the feature 'Allow payment through Portal' is not enabled or if Banking Information is not used. So if you are receiving cash/check and not using the Credit Card system, the client cannot see their ...
Guest almost 4 years ago in Billing & Payments 1 Future consideration

Add "Customize Grid" section to Batch Statements

It would be nice to have more granular control over what details are included in Batch Statements, similar to the "customize grid" feature when generating Statements from the client's ledger.
Guest about 4 years ago in Billing & Payments 0 Future consideration

Separate insurance credit from client credit in client ledger

It would be helpful to have an insurance credit option along with the clients credit. Currently if there is an insurance credit it goes under clients credit which throws therapist off thinking client has a credit when its actually an insurance cre...
Guest over 5 years ago in Billing & Payments 1 Future consideration

Show the last 4 digits of credit card on Superbills.

Currently they only appear on Statements, but Statements are missing other necessary items like Units and Place of Service.
Guest about 4 years ago in Billing & Payments 0 Future consideration

Billing

I need the ledger to stop rounding down to one hour increments. If a job was for 1.50 hours (an hour and a half), please calculate it all - not just the one hour. Another example: If therapist saw client for 1.75 (one hour and 45 minutes), please ...
Guest about 4 years ago in Billing & Payments 0 Future consideration

Delete invoices in batch

In Batch Invoicing when Processing Existing Invoices, allow me to select multiple invoices and delete them so I don't have to go into each client's ledger separately.
Guest over 5 years ago in Billing & Payments 1 Future consideration