Ensora Mental Health Ideas Portal
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PINNED Show group note status on the group's appointment history
When viewing a group's appointment history, show if a group note has been completed and whether it's signed or unsigned.
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Allow clients to enter name when joining a telehealth session

Allow my clients to enter their own name when joining a telehealth session. We have some clients who are trying out new names and it may be different than the preferred name I have on file for them.
Thomas The Test Engine over 2 years ago in Conducting Telehealth Sessions 1 Future consideration

Add write off amount to the staff billing report

Display any write-off amounts when running the Staff Billing report.
CMHC Admin over 6 years ago in Reporting 0 Future consideration

Have default place of service populate for unbilled appointments

If I create an invoice with a new line item that isn't linked to an appointment, have the place of service be the default place of service I've selected in my organization settings.
Sara McClure over 2 years ago in Billing & Payments 0 Future consideration

Archive new cancellation service types

Allow me to archive the new cancellation service types (Cancel, Late Cancel, and No Show). I've already created these service types for my practice and don't need the ones TheraNest provides.
Elizabeth Marnix 10 months ago in Practice Management & Administration 0 Future consideration

Detailed activity log when staff accesses a case

As an admin, allow me to see which staff member accessed a case and the specific information they accessed (a progress note, diagnosis codes, etc.).
Guest 10 months ago in Practice Management & Administration 0 Future consideration

Save information entered in the chat request

When I click the icon to start a chat, I am asked to fill in several fields including a description of my issue. If no one is available to chat, then I get a message back indicating that & everything I typed on the previous screen is gone. Ple...
Andrea Mills 10 months ago in Messaging & Notifications 0 Future consideration

Customize cancellation fee for each clinician

Many of our clinicians charge different rates and have different cancellation rates. Allow me to configure my organization's cancellation policy to setup different rates for each staff member.
Autumn Starks 10 months ago in Calendar & Scheduling 0 Future consideration

Request non-client appointments/events with other staff

I would like my employees to be able to request a session in a similar way that clients can request a session. Our supervisees are responsible for booking time with their supervisors, but we don't want to give them access to their calendars.
Guest 10 months ago in Clients & Groups 0 Future consideration

Allow multiple open treatment plans

Allow me to have multiple treatment plans open. We have different departments that will write a treatment plan under the same case.
Guest 10 months ago in Notes & Cases 0 Future consideration

Don't select to group all appointments into a single claim when creating invoices from the agenda

When I create an invoice from the Agenda, don't automatically select the option to group all appointments onto a single claim.
Guest 10 months ago in Client & Billing Details 0 Future consideration