Ensora Mental Health Ideas Portal
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Sort or filter contact log

When viewing a client's contact log, allow me to sort or filter the entries so it's easier to find specific entries I'm looking for.
Leah Berry over 5 years ago in Notes & Cases 1 Completed

Move "Claims" navigation link to top of sidebar navigation

In the billing section, it automatically goes to Insurers page. It would be so helpful to not have to go down and click on claims every time I enter this section to do billing. Please move the Claims tab up ahead of the Insurers tab so that it aut...
Guest over 5 years ago in Billing & Payments 1 Completed

Add DOB to Bill to and Insurance tab of clients

It would be helpful to quickly be able to reference patients DOB on the page with the insurance info, since when calling and checking with insurance they ask for the birthday.
Guest about 7 years ago in Clients & Groups 0 Completed

Rejoin telehealth sessions

Allow me to rejoin telehealth sessions if I'm trying to rejoin within the time frame of the appointment. Sometimes I have connection problems in my building causing me to get disconnected from a session, but I can't get back in unless I recreate t...
Guest over 4 years ago in Conducting Telehealth Sessions 1 Completed

Add "Return to Contact Log" button to signed entries

After I sign a contact note, I often want to return to the contact log page, but I have to return to the "Notes" section and then click on the tab for "Contact log" again. Please add a return to contact log button to make this an easier workflow.
Guest almost 6 years ago in Clients & Groups 0 Completed

Stay on invoice after saving

If I'm working in a client's invoice and click "save", have it stay on the invoice instead of taking me back to the ledger.
Guest over 7 years ago in Billing & Payments 1 Completed

Add column for Client ID to all Claims grids

Add column for Client ID to all Claims grids
Guest over 6 years ago in Billing & Payments 1 Completed

Disable Billing and Insurance on the Client Portal

It would be nice to be able to disable the Insurance & Billing link that the clients see when they are in the portal. I think it's confusing for my clients since I only take one insurance.
Guest almost 8 years ago in Client & Billing Details 2 Completed

Change signature language in Client Portal to include and/or minor.

We've had some facilities voice their concerns about whose names appear under the "Client Signature" sections. Normally, this isn't a problem when a client--who is over 18--signs it as their name corresponds with the signature. However, when the c...
Guest over 6 years ago in Intake Forms 1 Completed

Add organization phone number to printed client statements

I want my org phone number printed on client statements, so that my clients can call directly with any questions. This will speed up collections time and avoid client confusion.
Guest over 6 years ago in Billing & Payments 0 Completed