When we enter the client's gender identity or when a client enters their gender identity on the client portal, make it a free-text field instead of a drop-down field.
Guest
almost 4 years ago
in Clients & Groups
3
Future consideration
Make it easier for clients to compose portal messages from phone
Our clients are saying it's difficult to compose portal messages when using their mobile device. Make it easier for them to compose messages so we don't receive incomprehensible messages.
Guest
almost 4 years ago
in Messaging
0
Future consideration
When I receive a secure message from a client through the client portal, allow me to transfer or save that message to the client's general documents so I can a record of their communication in one place.
Add a new name field other than "preferred name", such as "name on documentation" for our clients who are transgender. The "preferred name" field delegitimizes their experience, but we need to record their first name and their name that appears on...
Guest
almost 5 years ago
in Clients & Groups
3
Future consideration
If the diagnosis is not entered into the "Initals assessment & diagnostic codes" tab, clinicians can still write and sign their notes, however, a barrier/alert populates when we try to bill. This leads to having to remove signatures and sendin...
Guest
over 5 years ago
in Notes & Cases
4
Future consideration