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Ensora Mental Health Ideas Portal
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Client Account Management

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Add button to Client Portal to navigate Client to Practice Website

Add a customizable button to the Client Portal that will navigate Clients to the Practice's website. The button can be configured by the Organization Administrator with the URL of the Practice's website.
CMHC Admin 9 months ago in Client Account Management 0 Future consideration

Send assessments to clients automatically

Add the option to automatically send assessments to clients on a specific cadence (e.g., monthly, bi-monthly, quarterly, or yearly).
Guest 9 months ago in Client Account Management / Clients & Groups 0 Future consideration

Ignore DST for system generated emails for treatment plan reviews

Email reminders about treatment plan reviews should always send at the same time regardless of daylight savings.
Guest 4 months ago in Client Account Management 0 Future consideration

Allow practice to reset Client Portal password

Allow me to reset a client's Client Portal password.
Daniel Sheff 7 months ago in Client Account Management 0 Future consideration

Improve portal status visibility when contacts are invited

It would be helpful to have clearer visibility into the status of a portal account when a contact (such as a parent or guardian) is invited instead of the client. Currently, the portal may show as "inactive" even when the contact has been invited ...
Tricia Smith about 2 months ago in Client Account Management 0 Future consideration

Create a Client Portal app for clients

I'd love to see a mobile app for clients where they could open the app and complete intake documents or send secure messages.
Guest over 7 years ago in Client Account Management 11 Future consideration

Add multifactor authentication to Client Portal

Add the ability to enable multifactor authentication for the Client Portal for portal signups and when logging in to add an extra layer of security for both clients and practices.
Guest 6 months ago in Client Account Management 1 Future consideration

Revoke client portal invitations

Allow me to revoke a client portal invitation in instances where it was sent in error.
Guest almost 2 years ago in Client Account Management 1 Future consideration

Add second emergency contact to client portal

Allow my clients to add a second emergency contact when filling out their demographics on the client portal for when a client has divorced parents.
Guest over 1 year ago in Client Account Management 1 Future consideration

Allow archived clients to access portal for contacts

If a client is also a contact of another client when the client is archived still allow them access to the client portal for the client they are a contact for.
Guest about 2 years ago in Client Account Management 2 Future consideration