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Specify who receives notifications for portal payments

When a client makes a payment on the portal, the staff member assigned to the invoice will receive a notification. Allow me to specify who receives this notification because we only need certain people to be notified.
Guest over 3 years ago in Messaging & Notifications 2 Future consideration

Update icons on the Client Portal

Can you change the "Billing and Insurance" icon on the client portal? If I'm trying to give clients step by step feedback on how to update that info, I'd literally have to say "Click on the dollar sign".
Guest 9 months ago in Client Portal Payments 1 Future consideration

Ability to remove all clients from a group

Current behavior is that you need to have 2+ clients assign to a group before removing any clients. Looking to have the ability to remove any amount of a clients from a group.
Guest over 4 years ago in Clients & Groups 1 Future consideration

Report on set payment amount

Allow me to run a report that will display the amount entered in the "set payment amount" field of the client's details.
Guest over 3 years ago in Reporting 2 Future consideration

Don't immediately send new appointment/changed appointment emails

When I create a new appointment for a client or edit an existing appointment, don't send them an email right away. Sometimes I may make a mistake and I want to be able to correct it before they get the email.
Guest over 2 years ago in Calendar & Scheduling 5 Future consideration

Create service types per provider

We have a large practice and our providers each have different rates. Allow me to set up service types for each provider rather than having one large list of organization-wide service types.
Guest over 2 years ago in Practice Management & Administration 4 Future consideration

Notify me of outstanding balances

Alert me or notify me if a client has an outstanding balance that has exceeded a certain number of days. For example, if a client hasn't paid in 30 days we need to follow up.
Guest over 2 years ago in Messaging & Notifications 1 Future consideration

Include payer fee schedule in reports

Allow me to include the contracted rates for a payer in the billing reports.
Guest over 1 year ago in Reporting 0 Future consideration

Automatically assign supervisor to each progress note

If the staff preference permissions requires a supervisor must review and co-sign all notes, then automatically assign the clinical supervisor to each note as well for that clinician.
Guest over 1 year ago in Notes & Cases 0 Future consideration

Label copays on invoices and statements

If a client pays a copay, have that payment be listed as a "copay" on the invoice and statement.
Guest over 2 years ago in Billing & Payments 1 Future consideration