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Assign backup clinician for emergencies

Allow me to assign another clinician for emergency situations so if a clinician is out of town, the backup clinician for that client is assigned only for the duration of their absence.
Guest over 4 years ago in Calendar & Scheduling 0 Future consideration

Allow clients to enter name when joining a telehealth session

Allow my clients to enter their own name when joining a telehealth session. We have some clients who are trying out new names and it may be different than the preferred name I have on file for them.
Thomas The Test Engine almost 2 years ago in Conducting Telehealth Sessions 1 Future consideration

Show client flags in batch payments

Allow me to view client flags in batch payments. We have certain clients that have special circumstances and cannot process their cards. I'd like to exclude these clients when running batch payments.
Guest almost 2 years ago in Billing & Payments 1 Future consideration

Download list of invoices from Process Existing Invoices tab in Batch Invoicing

It would be nice to have the option to download the list of existing invoices in a CSV, specifically from the Process Existing Invoices tab under Batch Invoicing.
Guest over 1 year ago in Billing & Payments 2 Future consideration

Delete service types

Allow me to delete service types that I made in error and that have never been used on appointments or invoices.
Guest almost 4 years ago in Practice Management & Administration 0 Future consideration

Require documentation to be completed within a given timeframe

Allow me to set a timeframe for when providers need to complete progress notes, initial assessments, and treatment plans and send them a notification.
Guest about 3 years ago in Notes & Cases 1 Future consideration

Have default place of service populate for unbilled appointments

If I create an invoice with a new line item that isn't linked to an appointment, have the place of service be the default place of service I've selected in my organization settings.
Sara McClure almost 2 years ago in Billing & Payments 0 Future consideration

Deductible ERA Functionality

As a biller, it would be more efficient if the 0.00 pays related to the deductible would automatically adjust the client amount due based on the information sent on the ERA.
Guest almost 2 years ago in Billing & Payments 3 Future consideration

Set default place of service for staff

Allow me to set a default place of service for each staff member. We have some staff members that exclusively provide home visits and it would be nice for them not to have to change it every time.
Guest over 2 years ago in Practice Management & Administration 1 Future consideration

Claim tracking for paper claims

Allow me to mark which payers use paper claims and a way to track and manage those separately.
Guest about 5 years ago in Billing & Payments 2 Future consideration