For any out-of-network practice, a super bill is the only bill even necessary. The only CC receipt just creates confusion for clients, so we actually just uncheck it since insurance doesn't want it. This seems so critical it's surprising that the platform wasn't set up like this. It would save tons of time and is reason I've considered switching even though I like so much about this program. For anyone who doesn't take insurance and thinks about this before signing up, this seems like a must. I truly hope you can make it happen!
My clients pay me at the time of service. Once I enter the payment, it would be great if the system could just send a super bill. Or if we could make them available in the portal. that function was supposed to exist but only existed if there was a balance, my clients are already paid.
Hi there, for patients who don't have in-network insurance, it would be great if superbills could be an option to have sent to them automatically when they are included in batch payments, instead of the standard receipt. This could be as simple as a selection on their billing page that then triggers a superbill to be sent to them upon payments made.
When I am running a payment it would be nice to have a check box on that same screen to also send out a superbill payment, rather than having to go to the ledger afterwards and sending an email/pushing another button. Even better would be to check in a client's details that they always want a superbill and that that would send out when you run a payment (cc, cash, or check) automatically just as the transaction receipt does when you use a credit card.
This would be so helpful for my clients who get confused which documents to send for reimbursement and keep them from having to resubmit since they didn’t submit the superbill.
