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118 VOTE
Status Completed
Categories Practice Management & Administration
Created by Guest
Created on Jul 14, 2017

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Two factor authentication at login

Allow two-factor/multifactor authentication for logging into my TheraNest account.
App Type Provider App
  • ADMIN RESPONSE
    Dec 5, 2024

    Your organization can now enable multi-factor authentication (MFA)! MFA adds an additional layer of security by requiring both a password and a verification code sent your email. MFA is an optional setting that administrators can turn on at your organization. MFA can be required for all staff members or turned on for specific staff members. Learn more.

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    • Guest
      Reply
      |       Jan 4, 2025

      Though we are prompted for an Authentication Code at login, it's actually not necessary to login.


      For example, if I try to login, when prompted to enter the Authentication Code, I do not enter it, open a new tab, go to the login screen, type in my username and password, I'm allowed entry into my account without an Authentication Code.


      Please look at your security TheraNest!

    • Nathan Freire
      Reply
      |       Dec 5, 2024

      Love it!

    • Guest
      Reply
      |       Mar 13, 2024
      Yes! Theranest needs to implement MFA immediately and allow administrators to enforce password expirations and more stringent requirements. Without this feature we are left open to attacks.
    • Guest
      Reply
      |       Mar 9, 2024
      This feature needs to be fast tracked with the Change healthcare cyber attack. All healthcare practices and vendors need to take security seriously!
    • Guest
      Reply
      |       Mar 5, 2024
      The password strength requirements are disturbingly low. We would feel much more secure if the requirements were higher (Capital, lowercase, number, AND symbol) and if there was multi-factor authentication. It would also be nice to set password expirations (particularly if you aren't ready/able to set up MFA at this time).
    • Guest
      Reply
      |       Jan 22, 2024
      Yes! Great idea.
    • Guest
      Reply
      |       Dec 5, 2023
      TheraNest, please take these requests for greater security seriously. Your competitors, Simple Practice and Therapy Notes, have 2FA for sign in. TheraNest is a superior platform, I believe, but has to step up security. 2FA, and personal information should be obscured and revealed only upon entering a security key. Yes, this will cost TheraNest more money, and yes, it will be a hassle for users, but not nearly as much money or hassle as a data breach that includes the most sensitive information. I personally will be using a YubiKey and be keeping my notes on TheraNest of the briefest, medical nature. Every therapist should read this article when using platforms such as TheraNest: https://www.wired.com/story/vastaamo-psychotherapy-patients-hack-data-breach/
    • Guest
      Reply
      |       Aug 3, 2023
      I would like Theranest to respond as to whether there are any plans to add two factor authentication). This is an important issue and I will likely need to look for other software platforms if it is not going to be added.
    • Guest
      Reply
      |       May 24, 2023
      You have got to add 2-Factor authentication. Seeing the comment below about MFT insurance requiring that makes me think it is time to bite the bullet and figure out moving to another platform, I have been trying to figure out how else to make my notes and records more obscure in case of a breach. Any suggestions?
    • Guest
      Reply
      |       Mar 3, 2023
      Cyber Liability Insurance carriers are requiring MFA attestations for renewal and TheraNest doesn't have the option for this yet. We are in a position of considering another practice management software provider simply because TheraNest no longer meets currently security requirements of the business insurance industry.
    • Guest
      Reply
      |       Feb 18, 2023
      Two-Factor authentication at login for providers is a necessary security related feature due to PHI storage.
    • Guest
      Reply
      |       Mar 6, 2022
      Yes Please add 2 factor. So important
    • Guest
      Reply
      |       Sep 28, 2021
      Can you do something to increase security- dual authorization?
    • Guest
      Reply
      |       Aug 20, 2021
      Hi there — I wonder if adding 2-factor authentication would be helpful. All of the data breaches incidents recently is making me a bit nervous. But, maybe theranest isn’t on any scammers’ radar? :D thanks!!
    • Guest
      Reply
      |       Jul 28, 2021
      Implement 2FA for secure logging. 2FA has become a staple for highly confidential information systems, such as Theranest. You can implement with Authenticator Apps such as Google Authenticator.
    • Guest
      Reply
      |       Jul 8, 2021
      Hi, how are we able to set up multifactor authentication for our account?
    • Guest
      Reply
      |       Mar 10, 2021
      I like Theranest, but ignoring the extra security... for so long... not good. It needs to be remedied ASAP! This topic has been brought up for long enough now.
    • Guest
      Reply
      |       Feb 15, 2021
      I'm surprised that this was brought up in 2017 and it still has not been added as a feature. It is imperative that this be added asap. Thank you.
    • Guest
      Reply
      |       Jan 27, 2021
      After going through some HIPAA training, I'm appalled that this is not required and standard for a program like TheraNest. This needs to be implemented and soon.
    • Guest
      Reply
      |       Dec 29, 2020
      Theranest should support mandatory "complex" passwords. Passwords greater than 12 characters in length and require the use of upper/lower case, special characters and numbers. Complex passwords increase overall security of the system.
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