Ensora Mental Health Ideas Portal
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Status Completed
Categories Conducting Telehealth Sessions
Created by Guest
Created on Aug 12, 2022

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Allow clients to test their audio before joining a telehealth session

When clients click to join a telehealth session, allow them to test their audio before the session so we don't run into any issues before the session starts.
App Type Telehealth
  • ADMIN RESPONSE
    Aug 23, 2024
    With our new telehealth solution, the client and provider can test their audio and video before joining a session. Click here ( https://theranest.zendesk.com/hc/en-us/articles/360056388492-Telehealth-Workflow ) to view a video walkthrough of the new solution.
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    • Guest
      Reply
      |       Aug 10, 2022
      for clients to be able to do a pre call test as well.