Skip to Main Content
TheraNest Ideas Portal
Status Future consideration
Created by Guest
Created on Apr 20, 2020

Allow telehealth participants to dial in using their phone

Add a call in feature where clients, family members, ect can dial in if they don't have access to internet but should join in on group sessions
App Type TheraNest Telehealth
  • Attach files
  • Guest
    Reply
    |
    Jul 29, 2020
    Other telehealth platforms, such as Google Meets and Zoom, offer the option for clients to either click a link to join the session or dial into the session for audio. For clients who are less comfortable with technology, the dial-in option with a specific phone number for the session would be helpful. This also allows for providers in states that do not allow for audio-only telephone calls for telehealth to offer sessions to clients who are not comfortable signing into a video session. This may also bypass some technical and connection issues.