It would be helpful to be able to Reschedule a Telehealth session if a client asks for a different day or time. At present it seems that you can only cancel or move the appointment but I like to track rescheduling of appointments too.
App Type
Telehealth
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SHAMEIKA DAVIS
May 28, 2025
I think it is absolutely absurd that this feature has been requested since 2020 and it is still unavailable. What logical sense does it make to be able to reschedule in-person appointments but not be able to reschedule telehealth appointments? Please update the software to allow telehealth appointments to be rescheduled.
Allow me to reschedule a telehealth appointment. Most of us are operating virtually to some degree and it is frustrating to not be able to actually generate data on rescheduling because we cannot actually use the feature at all!
Provide a way to R/S TMH appts. Because each link is attached to a specific appt, we are unable to R/S. That means we have to Cancel and create a new appt; this affects overall report findings
I think it is absolutely absurd that this feature has been requested since 2020 and it is still unavailable. What logical sense does it make to be able to reschedule in-person appointments but not be able to reschedule telehealth appointments? Please update the software to allow telehealth appointments to be rescheduled.