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137 VOTE
Status Completed
Categories Telehealth Appointments
Created by Guest
Created on Aug 27, 2018

RELATED IDEAS

Include client URL in Telehealth appointment reminders

I switched from Therapysites telehealth platform to TheraNest's platform. The one difference I am noticing so far is that when I scheduled a telehealth session in Therapysites, they automatically send the client a session reminder and a "go to session" button to their email. This was great as it helped to streamline my practice and cut down time manually emailing clients the URL. Will TheraNest work on adding this feature in the future?
App Type TheraNest Telehealth
  • ADMIN RESPONSE
    Aug 23, 2024
    We're excited to let you know this suggestion has been implemented! Today we released an update to the Email and Text Appointment Reminder settings that allows you to include the unique client URL for telehealth sessions. Learn more here: https://help.theranest.com/en/articles/3793671-how-do-i-share-my-telehealth-link-with-my-clients Thanks for your feedback on this suggestion! If you have any questions or feedback, feel free to reach out to our support team at support@theranest.com.
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  • Guest
    Reply
    |     May 1, 2020
    I agree 100% with this comment. Would be a big help if the link could be sent with the appointment reminder. Thanks so much!!!
  • Guest
    Reply
    |     Apr 28, 2020
    This has been the biggest problem with converting to telehealth: Often have to spend the first 5-7 minutes of each session providing tech support to my client, helping them get back into the portal because they forgot their password, or sending them the URL, etc.
  • Guest
    Reply
    |     Apr 27, 2020
    If you included the link for the meeting in the reminder text, it would save us time from having to send that separately and the client receiving multiple texts.
  • Guest
    Reply
    |     Apr 27, 2020
    I would like for the automatic reminder emails sent to my clients about their appointments to include the link for their Telehealth session.
  • Guest
    Reply
    |     Apr 23, 2020
    Having to copy and send the link for TeleHealth is a huge waste of my time. Can you please address this to help me stay with your company?
  • Guest
    Reply
    |     Apr 22, 2020
    PLEASE include telehealth links to appointments in the appointment reminders!!
  • Guest
    Reply
    |     Apr 21, 2020
    PLEASE!!!!!!’
  • Guest
    Reply
    |     Apr 21, 2020
    please??!! Thank you!!
  • Guest
    Reply
    |     Apr 21, 2020
    This would be great!
  • Guest
    Reply
    |     Apr 21, 2020
    This would be a wonderful feature- please add thisb
  • Guest
    Reply
    |     Apr 21, 2020
    Please include direct link to client in reminder message of appointment.
  • Guest
    Reply
    |     Apr 21, 2020
    Most of our counselors use the telehealth within TheraNest...but not all. (Some use other HIPPA compliant platforms.) Therefore the ability to turn it on or off per provider would be ok. Additionally, many of our providers LIKE the ability/control to send it out shortly before the session...not two days before...some want it sent to the cell, others to the email. To name a few reasons for my opinion... 🙂
  • Guest
    Reply
    |     Apr 21, 2020
    Yesssss!!!!!
  • Guest
    Reply
    |     Apr 20, 2020
    Please include telehealth links in an auto-reminder emails and texts to client to cut down on confusion and make this service as smooth as possible!
  • Guest
    Reply
    |     Apr 19, 2020
    This would save me a couple of hours of time.
  • Guest
    Reply
    |     Apr 18, 2020
    I would like to see auto-reminders to include the link to teletherapy appts if that particular appointment is checked as teletherapy session. As of right now, I have email every client, every week seperately to send them their teletherapy link which is taking up a lot of time! And I also caught myself several times copying and pasting the link to a different appts to different clients. This also poses a danger to client privacy because each link has the client's name on them. Lucklily, I caught myself and I am very careful with it, and doublecheck everything. But this can all be avoided if the autoreminder function, automatically recognizes that this is a telehealth appt and therefore should send the link for the clients to use on that reminder email or text. Thanks!
  • Guest
    Reply
    |     Apr 17, 2020
    I have client reminder emails set up for the day before and would love if that email message included a link to the session so I didn't have to start the day sending out 8 links to video sessions.
  • Guest
    Reply
    |     Apr 14, 2020
    coul you add a feature where the reminder for appt can also include the telehealth link. Sending separate manual notices and links is more cumbersome than other clinical software I use (simple practice) . Thanks!
  • Guest
    Reply
    |     Apr 13, 2020
    including a link to the client portal with the appointment reminder would simplify the process for both clients and clinicians. I respectfully ask that you include this feature. Thank you.
  • Guest
    Reply
    |     Apr 9, 2020
    In other management systems, a link to the Telehealth session is sent along with a reminder for an upcoming session. Can this be added to TheraNest?
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