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TheraNest Ideas Portal
Status Future consideration
Categories Notes & Cases
Created by Guest
Created on May 22, 2023

Add another close note for re-opened case

If I re-open a case and then close it, allow me to fill out another close note.
App Type TheraNest App
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  • Guest
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    May 21, 2023
    I think for a suggestion for an upgrade you all may want to consider having the “closing note” as an option if you re-open the case. It can be very clinically relevant to do so. As clinicians, we cannot have our cases open for more than 30 days and so we have to “close” the case and notify the client that we are doing so. We can be clinically responsible for anything that occurs while the case is “open” formally. So, for example, since we work at a university, some of our clients are students who are seen until they go home and then they return back in the fall. If we leave the case open for when they return, we are not in compliance and can be liable for something that occurs while they are “technically” under our care. If we close the case in TheraNest and then “re-open” to work on the same treatment goals then we lose the documentation that shows they left – which then, we might as well have left them open – and we also lose the information about the circumstances why they closed. It would be helpful to at least have that option.