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Ensora Mental Health Ideas Portal
Status Future consideration
Categories Billing & Payments
Created by Guest
Created on Aug 23, 2022

Change warning about invoice balance when processing ERAs

Sometimes I apply a write-off before I process the ERA. When I process the ERA I receive a warning that the payment write-off leads to a negative balance, but that's not always the case. Change the message to say it might lead to a negative balance.
App Type Provider App
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    • Guest
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      Aug 18, 2022
      It would be helpful to not have the ERA error msg 'payment leads to negative invoice balance' when posting an era payment to an invoice that already has a write-off amount posted. The feature works fine, but the error message throws us off.