Allow me to run a report that will show any appointments a client has that overlap. For example, a client may have back-to-back appointments with different providers and we need to ensure these appointments don't overlap due to payer restrictions.
Most EHRs provide a way to prevent overlapping appointment times, either by warning that another therapist is scheduled to see the same client at the time of scheduling or by pulling a report that shows overlapping appointment times that must be corrected before billing. Some of our payers will not pay if a client is seen by Clinician A from 8:00 am - 9:00 am, then Clinician B from 9:00 - 10:00 am, because both sessions overlap at 9:00 am. We must adjust the second session to 9:01 - 10:01 am. It is very tedious to review all appointments manually for these time overlaps.
