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Ensora Mental Health Ideas Portal
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit THNP1-I-3060 Add confirmation modal when recording a payment.

Don't allow staff to record credit card payments

Allow me to turn off the ability for staff members to record credit card payments because all credit cards should be charged through our integrated payment processor.
App Type Provider App
  • Guest
    Reply
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    Mar 20, 2024
    Yes, this has been a problem for our practice.
  • Guest
    Reply
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    Mar 20, 2024
    This "record credit card payment" option creates terrible, unnecessary confusion where clinicians believe there was a payment but there was no payment. "Record" is not clearly differentiated from process or charge.
  • Jennifer Nishizaki
    Reply
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    Mar 13, 2024
    Thank you!