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TheraNest Ideas Portal
Status Future consideration
Categories Billing & Payments
Created by Guest
Created on Mar 13, 2024

Don't allow staff to record credit card payments

Allow me to turn off the ability for staff members to record credit card payments because all credit cards should be charged through our integrated payment processor.
App Type TheraNest App
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  • Guest
    Reply
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    Mar 20, 2024
    Yes, this has been a problem for our practice.
  • Guest
    Reply
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    Mar 20, 2024
    This "record credit card payment" option creates terrible, unnecessary confusion where clinicians believe there was a payment but there was no payment. "Record" is not clearly differentiated from process or charge.
  • Guest
    Reply
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    Mar 13, 2024
    Thank you!