Allow me to run a report that will show whether the group appointment as a whole was kept. The attendance report breaks it down by client/attendee, but we pay our therapists by the hour worked not by the number of clients seen.
I'd like to be able to view appointments by provider and status (kept, cancelled, etc). The Detailed Attendance report lists a record for each member of a couple or family, but I need it more simplified. Is there a way to pull reports based on how many kept appointments are on the calendar? I'm needing those couples/family sessions to be grouped into 1 record/count. I tried the Session Units report, but it lists no shows, late cancellations and standard cancellations, which I need to filter out. Also, I tried using the cancelled appointment report and it doesn't pull all cancelled appointments.