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Ensora Mental Health Ideas Portal

Add more than one auth to a client

Allow me to add more than one authorization number for a client. We get separate authorization numbers for each service type we use and I need to be able to link the auth number to the service type for the appropriate invoice.
App Type Provider App
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    • Lisa Briggs
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      Dec 19, 2023
      Yes, I have been going back and forth with support on this. We get auths that overlap in dates and then I can not add the new auth because the services are grayed out. The current solution is to change the expiration date on on auth or the start date on another. This casuses the auths to be incorrect and then the appointment tracking is off. It is a huge pain.
    • Guest
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      Jan 11, 2023
      Trying to streamline and want to use TheraNest for billing as well but we also have sperate auth numbers for each service code. Any update if this has been added, otherwise I'm not changing billing software...
    • Guest
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      Dec 31, 2021
      We have multiple providers that require authorizations for the same client and it would be great if the auths can be assigned to the rendering provider.
    • Guest
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      Aug 18, 2021
      We get a separate authorization for each service code we use. I need to be able to permanently attach an authorization number to each invoice. When I put the authorization number in the billing information, it changes the authorization code in all the invoices. If I have to resend an invoice it sometimes goes with the wrong authorization number. It gets very confusing shuffling these numbers.