Allow me a quick way to find open timeslots for appointments. When scheduling new patients it can be difficult to find the next available appointment time because of the number of providers we have.
It would be nice to have some way to view availability that has been entered in the calendar in a stand-alone list. There should be a consistent way that therapists enter their availability, maybe a drop down in the calendar event screen. We use 4 types of availability, but this could be customizable. I would settle for pre-populated options of 1) Available for Weekly Telehealth, 2) Available for Bi-weekly Telehealth, 3) Available for Weekly In-Person, 4) Available for Bi-weekly In-Person. This would make all available time slots consistent and reportable. A report or button within the calendar for "View available appointment slots for (time period) would save so much time. We spend a lot of time manually transferring availability out of the calendar into an excel file that an intake coordinator/scheduler can use to efficiently schedule callers. This is prone to error as well as difficult to maintain with constant changes. We have 20 therapists and growing and this is a daily challenge. A feature to address this, which I imagine is a common challenge, would be a huge time saver. Thank you.
We used to see a light grey area for times outside our providers' preferences. Now there is nothing and our scheduler is having a hard time seeing availability. The time providers are not available should be greyed out so it can be seen.
We are currently using 'dummy' clients to indicate "Available for In-Person Weekly", "Available for In-Person Bi-weekly" and the same options for Telehealth.
We have assigned all therapists to these clients and then use the correct client name to indicate availability in the calendar. We can then search the client listing for the type of availability we are looking for (ex. search client list for "Available for Weekly Telehealth"), and even filter on the therapist if we're looking for a specific one, and immediately see their availability that is set in the calendar.
This is a clunky workaround and causes some other issues such as billable events, missing notes and additional "clients" in the caseload, but it saves us time in scheduling. A proper feature that addresses the need for efficiency in scheduling would be welcomed.
This would be 'game-changer' type feature. Please incorporate. One suggestion for implementing this: Create a pre-selection in the New Event window when clicking on a calendar day/time, offer a button for "Available Appt" or something like that.
Within the calendar, add a link to "Show Appts Available" that would display all available appts in a grid for the month, including therapist's name. Many ways this could be accomplished, but something along those lines to make it simple to find available appointments would be a huge time saver. Thank you.
It would be very, very helpful to have a view of my open time slots when scheduling and for our admin to see easily when to reschedule a client. Please, please, please!
I have multiple providers, and when I get a new pt request, I have not found an easy way to see what the therapist availability is without cross-referencing. It would be awesome to have a way that just shows what openings each provider has.
