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TheraNest App

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Don't require a location when adding a client

When I add a client to TheraNest, don't require me to indicate a location for the client. We have clients that move across locations and I don't want a location to default when creating an appointment.
Guest almost 2 years ago in Clients & Groups 1 Future consideration

Color-Coded Client Intake System for Efficient Paperwork Tracking

From Include therapist on Client Intake report: It would be helpful if a new clients name was in red signaling that their intake paperwork had not been completed and then when those are emailed back into the system, the name changes to white. Th...
Guest over 3 years ago in Calendar & Scheduling 0 Future consideration

Include email address in Demographic Analytics report

Allow me the option to include the client's email address when running the Demographic Analytics report. I like to email clients within a given intake time frame and right now I have to pull that information from multiple places in TheraNest.
Guest over 3 years ago in Reporting 0 Future consideration

Adjust logo size on progress notes

Allow me to adjust the size of my organization's logo on progress notes. It looks smaller than how it appears on intake forms and invoices and is hard to read.
Guest over 3 years ago in Notes & Cases 1 Future consideration

Charge one co-pay per session per day

I was wondering if there's a way to set up a preference for the system to only charge 1 copay per day? When there are 2 sesions in 1 day, let's say a fam session and individual.
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Add clients to group and existing telehealth appointments

If I have a group with existing telehealth appointments on the calendar and add a client to the group, have them added to the telehealth appointments with a link so I don't have to recreate the appointment.
Guest almost 2 years ago in Calendar & Scheduling 0 Future consideration

Cancel refunds

Allow me to cancel a refund that I've started processing.
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Only allow admins to change billing provider on invoices

Only allow admins to change the billing provider on invoices, or have a separate permission for billers. We have some staff members that are selecting the wrong billing provider when creating invoices for their clients.
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Change default date range when viewing a client's appointments

Under Clients → Appointments, change the default date range to include more appointments in the future so that it aligns with the client's online scheduling range.
Guest over 3 years ago in Clients & Groups 2 Future consideration

Add tear off return slip to statements

Have the statement include a tear-off return slip that parents can mail back to the clinic with their payment.
Guest over 3 years ago in Billing & Payments 0 Future consideration